Frequently Asked Questions (FAQ)

Others

Per process is approximately 35 sen and if the machine is switched on for 24 hours, it will cost approximately MYR 4.00.
Any grades will be fine, although the recommended commercial Grade B is a good option.
Not a problem unless water level is below the THERMOCOUPLE/SENSOR.


If this happens, the eggs will be either be a little undercooked (just top up with water to the water level mark and start cooking process again) or overcooked (still acceptable within the soft boiled (half boiled) eggs standard).
Tamago® Eggs Processing Machine is under warranty for 1 Year!
There are 3 safety fuse to counter any untoward electrical events. However, it will caused the heating element to burnt and needed for a replacement. Do not switch on the machine if there's no water in the container.
Tamago® eggs processing machine are now undergoing stringent safety tests .for few Part in the machine Is already approved by SIRIM,CE,UL
Conservative calculation: Based on the selling price at RM1.80 per set, the cost of Grade B eggs (2pcs) at RM0.70, cost for water, electrical and etc. at RM0.10 (2pcs).
Selling price RM1.80 – Cost RM0.80 = Profit RM1.00/Set
Profit RM1.00 X 80 Set per day = RM80.00 X 44 days = RM3,520
Approximately 44 days will get back your initial investment.
Well, do not keep the half boiled eggs overnight.
Our troubleshooters will always be at your service in times of need. We operate from Mon – Fri, 9 am to 5 pm daily. We are closed on National Public Holidays and Selangor Public Holidays.
Which all you need to do is start the process again by pressing (I) and then press (II) once power comes back on.
Not a problem. But make sure water does not overflow when covered with lid!
Check one egg first. If the egg is not satisfactory, then restart the cooking again by pressing (I) and then (II), this time WITHOUT covering.
Not a problem. But bear in mind not to reprocess the eggs again which this might resulting the egg yolk to become more concentrate but still acceptable.
Remove the eggs from the machines, and then process the new batch.


Once the new batch process is completed (LED turns green), you can safely place the previous balance of eggs back into the machine and ready to serve.